Many payment method support ,you can check before payment.
Please pay within 7 days of order.
We have free or charged shipping method ,you can choose by Yourself .We ship Monday - Saturday excluding holidays. Please send us an email BEFORE your payment if you wish to change shipping address.
Standard Service takes about 18-25 business days. Please note that this service is NOT trackable.
Expedited Service takes about 10-15 business days. It?s trackable by your country post office website Or (China EMS website).
The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time. Please add another 5-10 days as a delay.
In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one.
In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
After 6 years successful selling on Aliexpress, we decided to start our nirvana. We are currently specialized in Women?s and Kid?s Fashion. We value each individual customer as well as wholesale customer. Our warehouse is located in Yiwu, the largest small commodities market in China. We offer our customers amazing savings compared to prices offered by traditional retailers for similar or identical products. We provide native-speaking customer service in English, French and Chinese.
Do not hesitate to contact us any time before and after your purchase; we are committed to your 100% customer satisfaction. We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
Buy With Confidence!
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
We offer standard shipping rates on products shipped within the US, depending on the weight of the item at which time shipping will be calculated and will be included at checkout.
Standard orders ship within 3 to 5 business days.
Aside from any shipping cost your order maybe subject to sales tax that’s required based on specific states local tax.
Q. How long does shipping take.
Shipping takes 3 to 5 BUSINESS days. (Covid19 Pandemic Can extend these shipping times)
Q. How do I change or cancel my order?
You can change or cancel your order by emailing us @ TheCreativeArtClass1777@gmail.com within the timeframe allowed (24 hrs) after placing your order.
Q. Can I return or exchange an item?
Exchanges are acceptable for any damaged product. If you have received any damaged items, you must contact us via email at TheCreativeArtClass1777@gmail.com, within 48 hours of receiving the damaged products. We do not accept any open products for unsanitary reasons.
Q. My item was stolen, How can I get a refund?
Unfortunately, we are not responsible for lost or stolen items.
Q. I gave an incorrect address, Can I get a refund?
We are sorry to inform, If you provided an incorrect address at checkout, a refund will not be granted once the item has shipped.
Q. What method is used for shipping?
We use all available shipping methods.
Q. What happens when my order is returned to sender?
Once your order is returned to sender, we will contact you via email to the same email address provided at checkout. If you’re requesting for your order to reship, you must pay for re-shipping. If you’d rather not have your order reshipped, we will issue a store credit in the full amount of your order minus the shipping cost.
Q. I am an international customer. Do I have to pay customs and taxes?
Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by The Creative Art Class.
In addition, we are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes of delays once the package has exited the United States.
Please check with your country’s customs office to determine what these additional costs will be prior to placing your order